Compétences & Prérequis :
Vous allez intégrer une formation de niveau Bac+5 dans le domaine du Management de la qualité, de l'ingénierie aéronautique ou tout autre domaine connexe pour un apprentissage d'une durée de 1, 2 ou 3 ans.
Vous avez les connaissances et compétences suivantes :
Maîtrise des processus de communication technique avec les clients
Compréhension des systèmes aéronautiques
Gestion de la qualité et de la conformité
Compétences en gestion de projet sont un plus
Maîtrise des outils informatiques classiques sous Google (docs, slides, forms, g-site?)
Soft Skills :
Réactivité et proactivité
Apprentissage rapide et résolution de problèmes
Esprit analytique et critque
Sens du détail et remise en question des processus existants
Compétences linguistiques :
Anglais : courant
Français : intermédiaire
Vous pourrez, selon les offres proposées, être amené(e) à vous déplacer.
Notre processus de sélection :
L'ensemble des candidatures sont étudiées par un recruteur.
Si votre candidature est validée par le recruteur vous serez invité à réaliser un entretien vidéo différé. Il sera visionné puis partagé au manager du poste si votre candidature est présélectionnée en Short List.
Le manager/ tuteur organisera des entretiens/ échanges avec les candidats short listés retenus avant de sélectionner le candidat final pour cette alternance.
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Do you want to spread your wings and start your adventure with us?
We offer you the opportunity to work in a world-leading company in its field, focused on digital technology, at the forefront of research and innovation.
An apprenticeship offer entitled "Apprentice in Single Aisle Customer Quality Management (f/m)" has just opened within Airbus Commercial at its Toulouse - Saint-Martin site.
You will join an experienced team of 11 members of the QSCC (based in Toulouse and Hamburg) responsible for leading the main technical communications with all single aisle customers, including dedicated support to a number of important customers, managing the end-to-end process from identification to resolution of quality findings, including RFIs, QSRs, etc., digital innovation, and MFT leaders for resolving irritants of important customers and repetitive items.
This apprenticeship will help you develop while learning and evolving at the heart of Airbus' core business, namely single aisles.
This apprenticeship will start in September 2024 for a duration of 1, 2, or 3 years.
Tasks and responsibilities:
Under the guidance of your mentor, you will develop your skills by working on the following activities:
Contribute to developing digital capabilities around Fleet View, Repetitive Items, Performance dashboard, digital content writing, website management, etc.
Learn Airbus' production and customer service processes and contribute to managing QSR (Quality Survey Report) activities.
Learn and contribute to the implementation of the RFI to event process where you will learn and take charge of quality escape issues.
With the above activities, you will be able to establish relationships with an energetic and diverse network and experience working in an international, operational, and customer-centric environment focused on the highest quality and safety standards of our in-service and production aircraft.
Skills & Prerequisites:
You will integrate a Bac+5 level training in Quality Management, Aeronautical Engineering, or any other related field for an apprenticeship duration of 1, 2, or 3 years.
You have the following knowledge and skills:
Mastery of technical communication processes with customers
Understanding of aeronautical systems
Quality and compliance management
Project management skills are a plus
Proficiency in standard Google tools (docs, slides, forms, g-site, etc.)
Soft Skills:
Reactivity and proactivity
Quick learning and problem-solving
Analytical and critical thinking
Attention to detail and questioning of existing processes
Language Skills:
English: Fluent
French: Intermediate
Depending on the offers available, you may be required to travel.
Our Selection Process:
All applications are reviewed by a recruiter.
If your application is approved by the recruiter, you will be invited to conduct a deferred video interview. It will be viewed and then shared with the manager of the position if your application is shortlisted.
The manager/mentor will organize interviews/exchanges with the shortlisted candidates before selecting the final candidate for this apprenticeship.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company:
Employment Type:
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Experience Level:
Job Family:
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
