MRO: AAR brings its Airvolution to components |
| Léo Barnier in Amsterdam |
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31 OCT 2018 | 487 words
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© AAR |
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AAR took advantage of the MRO Europe exhibition which was held in Amsterdam on 17th and 18th October to launch its Airvolution component repair management solution. The American MRO company is keeping up with the current trend for developing digital solutions to provide its customers with a tool that can give them visibility over the entire repair cycle.
"This is the first time that we are selling a software application by itself", explains Matt Kammerait, Director, Digital Product Management at AAR. "We have developed it from scratch". The solution is a response from operators who want to be able to manage and monitor the repair of their components themselves using support technologies developed by MRO companies to evaluate market prices or warranties. This is a request which AAR had been unable to meet until now.
Full visibility
Airvolution competes the service offer which its British subsidiary, Airimar which was involved in development, has been offering for 30 years. Based on the cloud, it covers the full repair cycle, including the relationship with suppliers. It provides an overview of all the prices offered by the different actors and has a communication interface to send emails from generic templates for a question, a quote or an order.
The solution provides customers with visibility over turnaround times (TAT) and component return dates. At the same time, once the work is underway it shows the status of the work in progress and the next steps.
Matt Kammerait states that Airvolution also centralises all the technical documentation and guarantees traceability for all the repair operations and the parts used. The platform is designed to be able to communicate with a certain number of in-house software applications, for both operators and suppliers alike. "Many suppliers have already been integrated as we have been using this application in-house", he adds.
This archiving then enables statistics to be generated for changing repair and part prices, as well as their longevity, TATs and so on, data which Airvolution will display better with graphics. All of this information must then be used later by customers to anticipate costs and deadlines better and so optimise maintenance cycles and work flows.
An associated consulting offer
While AAR is agreeing to sell the software solution alone to its customers, its goal is still to associate a service with it. The MRO company is therefore proposing a consulting offer to assist customers with their proposes and make recommendations to them. This work may be carried out from the analysis of a given customer's data, but also with all of the information collected by AAR in an anonymous base.
Airvolution is targeted first and foremost at operators, as well as equipment manufacturers, but Matt Kammerait feels that it might also interest certain MRO companies. It is still also at the "Beta program" stage for now, but will be fully marketed in January.
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Léo Barnier
Specialized journalist
Industry & Technology, Equipments, MRO
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