AAR unveils its new online parts shop |
| Romain Guillot in London |
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18 OCT 2017 | 450 words
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All pictures © Le Journal de l'Aviation - All rights reserved |
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AAR took the opportunity provided by the 2017 MRO Europe exhibition in London to unveil version 2.0 of its PAARTS STORE. Real online retailers for commercial aviation spare parts, this web interface is already proposing over a million new or used spare parts, as well as consumables for its customers.
As AAR's Digital Product Management Department Director, Michael Czerniak, explained to us, this new version went live a few days ago. It replaces the previous, much more basic, version of its e-commerce platform, which only featured new parts from OEM. The platform has now been enhanced with AAR's entire commercial aircraft parts inventory, i.e. its used and reconditioned parts and its repairable parts.
"We've carried out a lot of work on the portal's ergonomy using the feedback we get from customers to make it very easy to use", explained Michael Czerniak to us. He also reminded us that the MRO industry as a whole is generally very complex.
The online shop has all the features you would expect from this type of platform. Once users have connected to the website, a powerful search engine enables them to find their product (by OEM, description, reference or part number), get its price, check its stock, status or delivery time in real time, put it in their basket and then order it and track their purchase. The platform can also manage importing data from Excel spreadsheets for multiple searches and so speed up the purchasing process.
One other important element, particularly for used parts, is that the interface enables all the specific documentation to be accessed in pdf format.
Of course, each order may be despatched to the user's destination of choice, as the tool is ideally suitable for customers who have multiple locations or stop-overs. Extra delivery instructions may also be added during the order. The PAARTS STORE platform also manages billing. Even better, the bank card payment interface is also being added to the tool.
But AAR isn't going to stop there. While its PAARTS Store already has one of the largest inventories of spare parts for commercial aircraft and their engines in the world, the American maintenance company will also soon be adding its defence catalogue to it.
PAARTS STORE is available for all existing AAR customers, but it is also open to new customers, whether they are operators, MRO companies or brokers.
To access AAR's PAARTS STORE: https://shop.aarcorp.com/
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Romain Guillot
Chief editor
Cofounder of Journal de l'Aviation and Alertavia
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